Company Information
Company Information
Penrite Oil Company is an Australian independent international lubricants company established in 1926. It is privately owned. Head Office is located in Dandenong South, Melbourne, Australia, with other major offices in Sydney, Brisbane, Adelaide, Perth and Auckland, New Zealand and United Kingdom, exporting to over 50 countries in Europe, Asia and America.
Penrite is very committed to providing a workplace and external environment that meets local and regulatory requirements. It strives to minimise any environmental impact by reducing emissions and developing safe and sustainable, production, packaging, storage and distribution methodologies.
Penrite is a signatory to the Australian Packaging Covenant. As a signatory, Penrite must adopt the Sustainable Packaging Guidelines (SPGs). The SPGs assist Penrite and its packaging suppliers to review and optimise consumer packaging of existing and new products to make efficient use of resources and reduce environmental impacts.
Under the guidelines of the Australian Packaging Covenant the end-result is to develop sustainable packaging which is:
Fit-for-purpose
Resource efficient
Sourced from low impact materials
Recyclable at the end of its useful life
In conjunction with the Australian Packaging Covenant (APC) Penrite has developed a strategy sustainable in relation to its packaging. View here.
In 2018, Penrite Oil acquired Lightning Products Pty Ltd. Lightning Products was established in 1961 manufacturing a premium range of cleaning & chemical products. For more information on Lightning Products visit https://lightningcleans.com.au
Production & Supply Chain
Penrite has built a sound and trusted brand designed to offer the best service to our customers. We have the best supply chain in the industry. With 2 blending plants in Australia, with an annual capability of 40 million litres, it allows manufacturing and packaging flexibility. Our automated and in-line filling facilities cater to all types of packaging ranging from 1L to 1000L, with the process constantly monitored by the Quality Control department. With 22 warehousing facilities across Australia and New Zealand, ensures our customers receive their orders promptly.
Our delivery promise is within 24-48 hours and our DIFOT (Delivered-In-Full-On-Time) is 99.3%. Highly trained team members work together to ensure stock is picked, packed and transported efficiently. As an ISO 9001 Certified Company, we not only talk a lot about the importance of quality, we have the processes, systems and support structures to back it up. With continuous surveillance audits along the entire supply chain, all products meet the highest standards specified.
We pride ourselves on establishing and nurturing strong relationships with our key supply partners, both local and international. We work together to access the latest PRODUCTION & SUPPLY CHAIN product technology including packaging. We develop and test these new products in our R&D facility in Melbourne and use customer focus groups to gain feedback. We pride ourselves on being innovative and being first to market with successful products.
In 2007, we acquired Forest Lubricants as a third blending facility in Bream, England. This acquisition allows us the flexibility to blend for local demand as well as exporting products to Europe.
Penrite By Numbers
Customer Service & Sales
Penrite has built a sound and trusted brand designed to offer the best service to our customers. We partner together to ensure success is sustainable and long term. We don’t treat customers “as one size fits all” and we tailor solutions to meet their needs and requirements.
We have over 70 people dedicated to customer service, field sales representation and technical support. We have a fully trained sales representative dedicated to each of our customers who are recognised as the best within the industry. As trusted advisers, they provide technical advice, training and business support with the goal to make their business successful.
Our friendly and knowledgeable Customer Service team is available during business hours to receive all orders and pricing enquires. We accept all forms of payments with attractive credit terms. Orders can be submitted via phone, fax, email or online 24/7 days a week.
Technical training and advice is critical to ensuring customers find the right product for every application. Our Technical Service team has access to multiple tools and systems from across the globe to ensure customers are only given the right advice and recommendations. Our recommendation guides are available in print, web or mobile devices including iPad touchscreens. The Technical team can also offer Penrite product equivalents on competitor products. All our latest product, safety material and technical information including all our marketing brochures are available on the website and can be printed or emailed. Our Technical team can be contacted directly 7 days a week by phone and during business hours also via online chat, Facebook or email: tech@penriteoil.com.
